About PerfectServe - Clinical Collab
PerfectServe Clinical Collaboration is an enterprise cloud-based communications platform built specifically for healthcare. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement,...
PerfectServe Clinical Collaboration is an enterprise cloud-based communications platform built specifically for healthcare. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all on one easy to use platform.
Note: You must have an account enabled on PerfectServe Clinical Collaboration before you can use this application.
Main functions of our offering include:
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Unified Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients.
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Reliable Messaging: PerfectServe Clinical Collaboration provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. PerfectServe Clinical Collaboration detects when a user’s device has data connectivity issues, and routes the message accordingly based on a user’s network conditions and availability.
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Directory Integration: PerfectServe Clinical Collaboration is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure.
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Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow.
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On Call Scheduling: PerfectServe Clinical Collaboration has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms.
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Phone System Integration: PerfectServe Clinical Collaboration integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain. Make and receive calls on your Android device using VoIP as an extension of the hospital phone platform.
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Clinical Integration: PerfectServe Clinical Collaboration provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR.
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Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.
Previous Versions
Here you can find the changelog of PerfectServe - Clinical Collab since it was posted on our website on 2017-02-01 19:25:49.
The latest version is and it was updated on 2026-10-10 19:02:57. See below the changes in each version.
PerfectServe - Clinical Collab version
Updated At: 2026-09-16
Changes: This release includes bug fixes and technical improvements to keep the application up to date. It also adds support for the newest version of Android.
PerfectServe - Clinical Collab version
Updated At: 2026-09-16
Changes: This release includes stability and performance improvements.
PerfectServe - Clinical Collab version
Updated At: 2026-08-21
Changes: You can now mark Emergency Alert messages as done right from your inbox. Also resolved an issue that prevented scrolling in inpatient message threads with more than 50 messages.
PerfectServe - Clinical Collab version
Updated At: 2026-07-30
Changes: This update includes minor improvements and bug fixes.
PerfectServe - Clinical Collab version
Updated At: 2026-07-02
Changes: This is primarily a stability release for Android, with updates to keep the platform compatible and operationally sound.
PerfectServe - Clinical Collab version
Updated At: 2026-04-20
Changes: This release adds Managed App Configuration support, giving IT administrators control over app settings on managed devices — including login options, SSO, and PIN behavior. We have also fixed an issue where a high-priority notification sound could be suppressed by a simultaneous lower-priority notification.
PerfectServe - Clinical Collab version
Updated At: 2026-04-02
Changes: With this release, Clinical Collaboration now supports the ability to Leave a Thread (permission based) on the mobile app.
PerfectServe - Clinical Collab version
Updated At: 2026-02-13
Changes: You can now Bulk Mark Done in the Android app—just like on web. Select multiple threads or use “Select All” to process the bulk action. We’ve also updated the Messaging Tab: the Compose button now appears in the bottom right.
PerfectServe - Clinical Collab version
Updated At: 2025-10-21
Changes: The Enterprise Login, Account Selection and Password screens will now have a Back button added to them. For organizations that leverage PFC, with this release they will now have the ability to message patients and their family members in a group message. Additionally, clinicians will be able to click the participant icon in the top-right corner of a PFC thread to view the patient and any associated family members involved in the conversation.
PerfectServe - Clinical Collab version
Updated At: 2025-04-03
Changes: As part of this release, users will see a new option for Enterprise Login. Upon selection, the mobile app will navigate to the Enterprise Domain screen, where users can enter their account name. If the entered name matches an account with SSO configured, users will be directed to their organization’s SSO login page. Thus bypassing the need for an email associated with their PerfectServe account.
Disclaimer
Official Google Play Link
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