About Telmediq
Telmediq is an enterprise cloud-based communications platform built specifically for healthcare. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and...
Telmediq is an enterprise cloud-based communications platform built specifically for healthcare. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all on one easy to use platform.
Note: You must have an account enabled on Telmediq before you can use this application.
Main functions of our offering include:
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Unified Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients.
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Reliable Messaging: Telmediq provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. Telmediq detects when a user’s device has data connectivity issues, and routes the message accordingly based on a user’s network conditions and availability.
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Directory Integration: Telmediq is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure.
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Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow.
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On Call Scheduling: Telmediq has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms.
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Phone System Integration: Telmediq integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain.
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Clinical Integration: Telmediq provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR.
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Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.
Previous Versions
Here you can find the changelog of Telmediq since it was posted on our website on 2017-02-01 19:25:49.
The latest version is 3.38.1 and it was updated on 2024-04-25 19:28:50. See below the changes in each version.
Telmediq version 3.38.1
Updated At: 2024-04-18
Changes: Users can now add and edit patients
Users can now add, edit, and delete family members
Users can now view a patient’s primary location
Bug Fixes
Resolved an issue with multiple patient drop-downs displaying even if the user doesn’t have permission
Resolved an issue with the android camera freezing
Resolved an issue with the email login field not allowing capitalized letters
Telmediq version 3.37.2
Updated At: 2024-03-25
Changes: User’s title is now presented in conversations
If routing rules are included in a message, an icon is displayed in the thread list and during message composition
Users can now search the Message Template list when composing a patient message
Telmediq version 3.36.1
Updated At: 2024-02-02
Changes: Telmediq
Added copy me functionality when creating user routing rule
Ability to end a conversation
PFC
Users can now view all conversations had with a patient
If a patient opts-out by responding to a TMQ message by responding STOP, they are opted out of all messaging, video calling, and calling.
Users are now able to go directly from a conversation with a patient to that patient’s details page
Users can now hold down a PFC message to view the Message History
Telmediq version 3.35.1
Updated At: 2023-10-20
Changes: Attach Patient
If user has View Patient Admin permission, they can click Attach Patient and search the All Patients list now. This allows the user to save a SmartAnswer voicemail to a patient, and contact them from that voicemail
PFC Video Permissions
New permission set in Patient/Family Communication regarding the ability to start video chats
Telmediq version
Updated At: 2023-07-26
Changes: Users can now text and call/video patients and their family directly from the inpatient screen.
When joining a video call, users now enter a video lobby first.
Users can now view a patient’s message history.
New default actions have been added.
Telmediq version
Updated At: 2023-07-18
Changes: Patient Family Communication
Securely chat with patients and family at home including sharing documentation and photos
Automate appointment reminders and post-visit instructions to reduce the risk of no-shows and readmissions
Video chat with patients and family members to bring a personal touch to after-hours interactions
Receive push notifications if a patient has responded to a message or joined a video call to streamline communications
Telmediq version
Updated At: 2023-05-16
Changes: * Bug fixes and performance improvements
Telmediq version
Updated At: 2022-04-28
Changes: * Fixed an issue where messages with optional patient fields were incorrectly displaying an error.
* Save Patient Filters - Now patient filter searches can be saved just like a Directory Filter.
* Updated the presentation of logout options for Persistent users.
* Added feedback that thread subjects cannot be greater than 50 characters.
* Fixed an issue where the Recall option could be presented when you were not the starter of the conversation.
Telmediq version
Updated At: 2022-02-28
Changes: * Compose option on patient detail now more consistent across messages and contacts tabs.
* Fixed an issue where certain messages could not be marked as read.
* Fixed an error that could occur when loading the patient detail.
* Fixed a crash that could occur during a phone call after updating the app from an older version.
Telmediq version
Updated At: 2021-11-08
Changes: * Updated Filtering UI.
* Streamlined questions asked when using the "Report a problem" feature.
* Fixed an issue where user profile changes would not be acknowledged directly after assuming a role.
* Fixed an issue where avatars of caller id would be missing when receiving a call while the device was locked.
* Fixed an issue where audio recordings from voice messages could be displayed twice.
* Fixed a crash that could occur if you received a message before scrolling to load more messages.
Disclaimer
Official Google Play Link
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